Why is my Quattro saying “Offline” , How can I resolve this? Inkedibles CakePro-Quatro (Direct-to-Food Edible Printer) - prints to Cookies, Cakes, Macarons and more Direct to Food Edible Printers

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Why is my Quattro saying “Offline” , How can I resolve this? Inkedibles CakePro-Quatro (Direct-to-Food Edible Printer) - prints to Cookies, Cakes, Macarons and more Direct to Food Edible Printers

Status: Open Nov 05, 2024 - 12:42 AM

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Answer

Nov 05, 2024 - 12:42 AM

There are 2 power buttons as per the manual.
a Single Square button in the middle of the printer which is the primary power source(I/0) where I is ON and 0 is off , and a secondary circular red button at the top of the back panel which is for the printer (which is a push button on/off switch)

Both should be ON

Make Sure the -

-the USB cable is connected

-Refresh printers and faxes and the printer should read online

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